ICBA Education Online Internet-based training ("E-learning") fully delivers on these promises . . .
- "Anytime, anywhere" delivery
- Employee satisfaction
- Tracking and reporting of results
- Dollar savings.
Convenient, accessible and cost effective, ICBA’s Online Training Center is the only one of its kind designed specifically for community banks. Over 70 courses are available including Bank Secrecy Act, Consumer Credit and Lending, Mortgage lending, Savings and Investment Products, Teller Series and many other courses.
Every bank wants to improve their efficiency and profitability and realizes customer service excellence is a great way to do just that. ICBA has added a menu of over 50 courses to aid in achieving this goal. This type of training creates a uniformity in quality customer service within the staff and contributes to their self-confidence and loyalty to the bank and the bank customer.
For a list of courses or more information contact ICBA Education Department
www.icba.org/education or call 800-422-7285 and ask for the Education Department.
No previous experience and training is necessary for any ICBA seminars.
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